We are MEDUSA BIKES!

We offer high-quality motorcycle parts, clothing, and accessories—from our own brands to the best Harley-Davidson brands and more!

Discover everything you need for your motorcycle and your style!

NEW ITEMS!

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Custom Parts for Harley Davidson

PARTS

Add a personal touch to your Harley-Davidson with our high-quality custom parts. At Medusa Bikes®, you'll find a wide selection of customizable parts specifically designed for Harley models. Our products, including renowned brands, enhance both the performance and appearance of your bike. Ideal for any Harley enthusiast who appreciates individuality!

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Streetwear for motorcycle lovers

CLOTHING

Discover our exclusive collection of streetwear that combines style and comfort. At Medusa Bikes®, we offer trendy T-shirts and casual hoodies perfect for riding and everyday wear. Each piece is made from high-quality materials and ensures ultimate comfort. Whether you're cruising on your bike or hanging out with friends, show off your passion for motorcycles with our streetwear!

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Product request for parts not found

HELP!

Didn't find what you're looking for on our site? No problem! We at Medusa Bikes® are happy to help. If you need specific parts or accessories not listed in our online store, simply contact us via our chat. Our dedicated team will promptly address your request and help you find the right parts for your motorcycle. Your satisfaction is important to us, and we're here to ensure you get exactly what you need.

IN THE FUTURE Motorcycle trade OWN custom bikes

BIKE TRADE

In the future, we plan to launch our motorcycle dealership, specializing in the purchase, modification, and exclusive sale of motorcycles. We build individual custom bikes in small series that are not only unique but also crafted with great attention to detail. It will still be a while before we can present our first models. Stay tuned for the future and the exciting news surrounding Medusa Bikes® – your personal dream motorcycle awaits you!

Become part of our community!

SOCIAL MEDIA

Medusa Bikes is launching! Follow us on YouTube, Instagram, and TikTok.

Here you'll find exciting content about Harley-Davidson and much more. We'll show you products from the shop, share tutorials, and tell stories from the world of Harley. Look forward to videos about the latest Harley models as well as other motorcycle and scooter brands. From test rides and modifications to maintenance tips, events, and travel reports – we offer everything a biker's heart desires! Join us and experience the world of motorcycles with us!

SOCIAL MEDIA LINKS

POPULAR ARTICLES!

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Everything you need to know – FAQ

Shipment

Shipment

1. What shipping methods do you offer?

We offer standard shipping.

Note: Your order may be delivered in multiple packages as we work with different shipping partners.

2. How much are the shipping costs?

Shipping costs start at €6.90; shipping is free for orders over €150.00.

3. How long does shipping take?

Delivery time is 5-10 days for standard shipping. Please note that it may take longer if the items are shipped directly from the retailer.

4. Do you offer shipment tracking?

Yes, you will receive a tracking number via email after shipment.

5. What do I do if my order is damaged or lost?

Please contact our customer service immediately.

6. Are there any shipping restrictions?

Yes, we don't ship to specific regions. Please check if your area is covered before ordering.

7. Miscellaneous

For many of our shipments, we use our retailers' original boxes to ensure environmentally friendly and sustainable delivery.

payment

payment

1. Which payment methods do you accept?

We accept PayPal, Amazon Pay, Klarna, Google Pay, Apple Pay, credit card and Shopify Payments.

2. How does payment with PayPal work?

Select PayPal at checkout to be redirected to the PayPal page where you can complete the payment.

3. What is Klarna?

With Klarna you can conveniently pay by invoice, in installments or immediately.

4. Do I need to have an account with the payment providers?

An account is required for PayPal and Amazon Pay. With Klarna, you can pay without registering.

Right of withdrawal and return

FAQ on the right of withdrawal and returns

1. What is the right of withdrawal?

Consumers have the right to withdraw from a contract within 14 days without giving any reason.

2. How long do I have to return an item?

You have 14 days to return an item after receipt.

3. How do I inform you about a revocation?

Please send us a clear statement (e.g., by email or in writing) of your decision to withdraw from the contract. Include your order number.

4. Who bears the costs for the return shipment?

The costs for returning the goods shall be borne by the buyer unless otherwise agreed.

5. Do I have to return the goods in their original packaging?

It is recommended that you return the item in its original packaging and with all accessories to avoid damage.

6. What happens after I return the goods?

Once we have received and inspected the return, we will refund the purchase price within 14 days.

7. Are there any items that are excluded from the right of return?

Yes, certain items, such as personalized products or opened items, may be excluded from the return policy.

8. Why is professional installation important?

Since we sell motorcycle parts, we recommend that they be installed by qualified personnel. Improper installation can result in damage and safety risks.

9. What do I do if I received a damaged item?

Please contact us immediately if you receive a damaged item so we can find a solution.

Customer service

How can I contact customer service?

Our customer service is available to you in several ways:

1. Email : You can email us at any time at office@medusabikes.com . We will endeavor to respond to your inquiry as quickly as possible.

2. WhatsApp : You can also contact us via WhatsApp at 0178 276 60 15. We are happy to answer any questions or provide support.

3. Website Inbox : Visit our website and use the inbox feature to chat directly with our customer service team. We're here to help!